LADWP Increases Rebates on Air Conditioning Units and Introduces New Payment Option for Low-Income Residents with Cool LA Program

Additionally, there is a new payment program called Level Pay, which allows customers to smooth their bills over 12 months.

LOS ANGELES (KABC) — A new program is helping low-income Los Angeles residents stay cool during Southern California’s brutal heat waves and includes easier access to more affordable air conditioning units.

Cool LA – an initiative created by the City of LA and the Department of Water and Electricity – is designed to help customers manage the impacts of extreme heat, especially those who live in low-income neighborhoods .

Qualifying residents are eligible for a rebate of up to $225 on the purchase of select air conditioners (with a two-unit limit) through the LADWP Marketplace.

The new refund amount is $150 more than his previous amount of $75.

Additionally, there is a new monthly payment program called Level Pay, which allows customers to smooth out their summer bills over twelve (12) monthly payments, according to LADWP.

This includes any outstanding balance.

The city and LADWP announced the program at a special event in Panorama City where several eligible families and seniors received free portable air conditioners.

“I feel so happy, so happy,” said Rosario Medina, who lives in North Hollywood. “I have a room and it doesn’t have air conditioning at all, so I’m very happy with it.”

Residents who qualify for the program can enroll in the discount and new pay tier by visiting the LADWP website.

“It’s going to be nice, you know? They’re going to help us a lot because my bill is so high,” Medina said.

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