NEOSHO, Mo. – Residents of Neosho may soon have another way to pay utility bills, court fines, rental fees and other city services.
Neosho City Council last week selected a bid for a payment kiosk to be built at Cty Hall, located at 201 E. Main St. With a vote of 7-0, the council selected a bid from AdComp Systems Group valued at $49,126.60.
On paper, the offer was not the cheapest. CityBase submitted an offer worth $39,600. Software update fees with CityBase were $19,600 per year, compared to $6,182.60 per year for AdComp. The difference would translate to a three-year savings of about $32,000, CFO Leslie Forest said at the meeting.
City officials also cited favorable reviews of the company’s kiosks from other area government agencies, including the cities of Pittsburg, Kansas, and Pryor, Oklahoma.
A contract with AdComp is expected to be reviewed by the board at two upcoming meetings, for initial and final approval.
The kiosk would accept credit cards, checks and cash. It would be accessible to residents 24 hours a day, seven days a week.
But several things remain to be determined. One such detail concerns a coin dispenser – the city could choose to exclude one, meaning that customers who overpay in cash at the kiosk would receive change as a credit on their next bill, Forest said.
Another detail is the exact location. The city could install it on a wall in city hall, allowing safe access inside by city staff, or in a drive-thru lane at the back of the building. Installation costs not covered in quote would be cheaper with drive-thru option.
Use of the kiosk would also include a 3% processing fee for the use of credit cards. This fee would be paid by the customer, similar to the city’s current online payment system.
Follow digital editor Joe Hadsall on Twitter at @JoeHadsall.